4.3
9.68K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Leave your home with peace of mind thanks to the Netatmo smart security solutions! Receive an alert on your smartphone when a visitor rings your doorbell, if there is a break-in attempt, or if smoke is detected. The notifications are smart so that you can act as quickly as possible when necessary, avoiding false alarms. Create an environment adapted to your needs, install the products yourself and access all their features from the Netatmo app, with no subscription fees or extra costs.

SMART VIDEO DOORBELL
Allows you to see who's at your door and answer it from wherever you are.

SMART INTERNAL UNIT WITH ALEXA BUILT-IN
Receive notification when someone is calling, answer the call and open the gate from wherever you are.

SMART OUTDOOR CAMERA WITH SIREN
Alerts you and deters intruders with its siren.

SMART OUTDOOR CAMERA
Lights up and alerts you as soon as a person, animal or vehicle enters your property.

SMART INDOOR CAMERA
Alerts you as soon as a stranger enters your home.

SMART INDOOR SIREN
Works with the Smart Indoor Camera - Triggers automatically and scares away intruders.

SMART DOOR AND WINDOW SENSORS
Works with the Smart Indoor Camera - Fitted on the doors and windows of your choice, they alert you in the event of a break-in attempt.

SMART SMOKE ALARM
Alerts you if there is a fire, no matter where you are. You can take action even when you're not at home.

SMART CARBON MONOXIDE ALARM
Alerts you if there is carbon monoxide in your home, no matter where you are. You can take action even when you are away
Updated on
May 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
9.05K reviews
A Google user
May 22, 2019
The Welcome works fine. I have to refresh the app or web page every so often to make connection, but for what it is it works. I would like if the power cord was a little longer, and if there was a way to make it ignore the TV. I don't have any desire to turn monitoring off and on, so "zone" detection would be nice. I found the included 8Gb card ran out too quickly, so upgraded to 32Gb. Other than that, I'm satisfied with my Welcome.
12 people found this review helpful
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A Google user
August 28, 2019
I'm trying to install this app on a brand new phone with Android pie. the app just keeps crashing when i try to start it. Edit: i was able to get the app to work on the OnePlus 7 Pro by having the app crash a few times when trying to start it. After the third crash, the app started up and didn't crash anymore. It also continued to work afterwards. Very weird.
5 people found this review helpful
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Legrand - Netatmo - Bticino
August 28, 2019
Hi Peter, thank you for your review, this is not normal, could you try uninstalling and reinstalling the app? If this situation persists, please contact us at contact-support@netatmo.com, we will help you resolve this Kate Netatmo customer service
marc langford
March 14, 2024
The old app was fantastic and had been using it for years without issue. The new interface is no where near as good. Having the different screens for live and recorded is no where near as functional. Also if I'm listening to a recorded video and close the app the sound still goes. Closing it should kill the app all together - you should not need to pause the video! Downgraded rating from 5* to 2*
3 people found this review helpful
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Legrand - Netatmo - Bticino
March 15, 2024
Hello Marc, thank you for your review. I invite you to contact us on https://helpcenter.netatmo.com/hc/ and add the word "appand" in your message, we will help you resolve this situation. Kate Netatmo customer service

What's new

This version introduces the ability to switch between cameras while watching live streams in fullscreen, alongside UX improvements. Additionally, it includes bug fixes and performance enhancements.